Effective Date: January 1, 2025
This Privacy Policy describes how EmirBet Casino ("we", "our", "us") collects, uses, processes, and protects personal information of users ("you", "your") who access our gaming platform. By using our services, you consent to the data practices described in this policy.
We collect various types of information to provide and improve our services to you:
When you register an account with EmirBet, we collect identification data necessary to comply with German gambling regulations and verify your identity:
We automatically collect technical data when you use the EmirBet casino platform or mobile app:
To process deposits and withdrawals, we collect payment details including bank account information, e-wallet credentials, and transaction records related to your EmirBet bonus claims and withdrawals.
Your personal data is processed for specific purposes in accordance with German data protection laws (GDPR and Staatsvertrag zum Glücksspielwesen):
We process your gameplay data to identify problematic gambling patterns, enforce deposit limits mandated by German law, and implement self-exclusion measures when necessary.
We may share your personal information with third parties under specific circumstances:
We engage trusted third-party companies to support our operations, including payment processors, identity verification services, hosting providers, and customer support platforms. These partners are contractually obligated to protect your data.
We disclose information to German gambling regulators, tax authorities, and law enforcement agencies when legally required. This includes reporting suspicious transactions and cooperating with investigations.
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction:
While we employ robust safeguards, no method of electronic storage or transmission is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
The EmirBet casino website and mobile app use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content:
These cookies are necessary for the platform to function properly, including session management, security features, and load balancing.
We use analytics tools to understand how users interact with our platform, identify popular games, and improve the EmirBet bonus offerings and user interface.
With your consent, we use targeting cookies to deliver personalized advertisements and promotional offers based on your interests and gaming preferences.
You can manage cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies may limit platform functionality.
Under German data protection law (GDPR), you have the following rights regarding your personal information:
To exercise these rights, contact our Data Protection Officer at [email protected]. We will respond to your request within 30 days as required by law.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations:
After the retention period expires, we securely delete or anonymize your personal data unless longer retention is legally mandated.
Your personal information is primarily stored on servers located within the European Union. If we transfer data to countries outside the EU/EEA, we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses or adequacy decisions by the European Commission.
The EmirBet casino platform is strictly prohibited for individuals under 18 years of age in Germany. We do not knowingly collect personal information from minors. If we discover that a user is underage, we immediately terminate their account and delete associated data.
Our platform may contain links to third-party websites, payment providers, or social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or platform features. The "Effective Date" at the top of this page indicates the last revision.
Material changes will be communicated through email notifications or prominent notices on the EmirBet app and website. Continued use of our services after modifications constitutes acceptance of the updated policy.
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
Data Protection Officer
Email: [email protected]
Response time: Within 48 hours for urgent matters
You also have the right to lodge a complaint with the German Federal Commissioner for Data Protection and Freedom of Information (BfDI) if you believe your privacy rights have been violated.
By creating an account and using the EmirBet casino services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
For information about responsible gaming practices and self-exclusion options, please refer to our Responsible Gaming page.
